BTS Support

Business Technology Services, Inc. offers a variety of support services.  We perform onsite and remote support.  

 

 TECHNICAL SUPPORT OVERVIEW:

 

  • Virus Removal: Random virus attacks
  • Computer Operating System Malfunction: We support all Microsoft Windows, MAC, Vmware and Linux operating systems
  • Computer Application Errors: Applications errors encompass the simplest of erros to the most complex.  We have a natural act of how appilcations work on computer systems.
  • Installation of new application:  Test application to confirm statiability with operating system
  • Network Failure: Complete or partial failure of a components of a    network due to malfunction
  • Connection Failure to Printer: Users are unable to print to local or network printer
  • Internet Malfunction:  Various scenarios cause internet interruption, from the external internet ISP provider to the internal end user
  • E-mail Functionality:  Maintaining a working internal and external email correspondence